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Bonita B
1 reviews | Active since Sept 2021
02 Oct 2023, 20:15
Customers Service Cell C
The service off Cell C customers service is very disappointing my account have been paid still they hand my account over to lawyers that is constantly phoning me I have send numerous emails to their customers service dep but no avail
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Replies (2)0
Replies (2)
Cell C's replyOfficial
02 Oct 2023, 20:34Dear Bonita Baptiste,
Thank you for contacting Cell C.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like the opportunity to rectify this situation and help make it right for you.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
^DA
Thank you for contacting Cell C.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like the opportunity to rectify this situation and help make it right for you.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
^DA
Best regards,
Cell C's reply02 Oct 2023, 20:34
Official
Dear Bonita Baptiste,
Thank you for contacting Cell C.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like the opportunity to rectify this situation and help make it right for you.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
^DA
Thank you for contacting Cell C.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like the opportunity to rectify this situation and help make it right for you.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
^DA
Best regards,
Cell C's replyOfficial
12 Oct 2023, 19:25 Dear Bonita Baptiste,
We were unable to reach you, please provide an alternative contact and convenient time to contact you via private reply.
^PN
We were unable to reach you, please provide an alternative contact and convenient time to contact you via private reply.
^PN
Best regards,
Cell C's reply12 Oct 2023, 19:25
Official
Dear Bonita Baptiste,
We were unable to reach you, please provide an alternative contact and convenient time to contact you via private reply.
^PN
We were unable to reach you, please provide an alternative contact and convenient time to contact you via private reply.
^PN
Best regards,