1 reviews | Active since Oct 2024
CUSTOMERS BE CAREFUL ABOUT CHOOSING CELL C AS YOUR NETWORK PROVIDER. BEWARE!!!
Good evening. I am not happy at all with cell c services. I bought daily 2gig data for my son's school work today by 18:15 by 18:30 before he even could get the chance to start searching on the net data the whole 4gig data was depleted 15 minutes later. I called the customer care line and was asked if I am using an iPhone which I am not. I am using a Samsung phone. And furthermore was told that the system had not updated yet but indeed my data has been depleted and if I want to take the matter further I can do that and it will take 24hrs for them to look into the matter and try to resolve my query. At this moment where am I as a customer whose child wants to use data for his school work and I have to wait for those hours to know if they will help me or not. Clearly they do not care about their customers satisfaction. This is daylight ******* and CELL C IS A ****.
