Customer Services sucks!

<p>Hi </p> <p> </p> <p>These so called service agents needs to be training on how the application chain works</p> <p>Cause they only worry about what they do and blame the other departments</p> <p> </p> <p>I have requested a bundle contract for 12 months, 99pm with 2GB on smartdata topup on Monday</p> <p>Mr Mahlomula from applications gave me the wrong info by telling that no sir all will be handled and you will get sms stating that your taffic has been changed to smartdata and your number will be moved aswel.</p> <p> </p> <p>48 hours later with no update from them i called in and was told that my application has been rejected due to it being a prepaid number and not a contract, Mahomula did not tell this he just processed the application and made me believe by tuesday i wil bel set and sorted.</p> <p> </p> <p>I have asked Mahlomula to cancel the application as i was not assisted</p> <p>Communication,Communication,Communication, is very important especialy when there's money involved.</p> <p> </p> <p>You have now lost me as a client!</p> <p>Will be moving to a less terrible service provider</p> <p> </p> <p> </p> <p> </p>