SL
Saffiyyah L
1 reviews | Active since May 2018
29 Jul 2021, 07:54
**** Customer services
I have been in a battle to get my contract upgraded with Cell C this entire week!
I was told it was declined because I owed them R70!! CellC, You debit my Account!!!! You debited R70 less!!!
The R70 has since been paid as an instant payment to you as I was told to do by your call center consultant so that the payment could reflect and my contract sorted, however 2 days later, nothing has been sorted!!!
I spend, on average, R2000 a month with CellC and have been a customer for as long as I have owned a phone- Kindly sort this out!!
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Replies (2)
Cell C's replyOfficial
29 Jul 2021, 08:17Dear Ms. Latiff
Thank you for reaching out to Cell C.
We have received your review regarding your upgrade.
We will investigate and contact you to assist with your billing query.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your upgrade.
We will investigate and contact you to assist with your billing query.
^NZ
Cell C's reply29 Jul 2021, 08:17
Official
Dear Ms. Latiff
Thank you for reaching out to Cell C.
We have received your review regarding your upgrade.
We will investigate and contact you to assist with your billing query.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your upgrade.
We will investigate and contact you to assist with your billing query.
^NZ
SL
Saffiyyah L's updateReviewer Update
29 Jul 2021, 08:19Thank you
SL
Saffiyyah L's update29 Jul 2021, 08:19
Reviewer Update
Thank you