Customer service/no customer service

Horrible service with agents that have stinking attitude...... please train your staff on how to handle customer.... from the social media moderators to the call centre agents who shout at customers when it suits them :(:(

All i want is a report that shows the device that is using my simcard from the 1 April, all I am told I failed security questions that includes my name..... when are you ever going to udate my correct details, because i do this with you guys for almost 7 years now! I know i will not get a call regarding this, as usual, akere you dont car!!!!