1 reviews | Active since Dec 2014

21 Feb 2016, 10:25

CUSTOMER SERVICE NOT TO HOT

I UPGRADED 3 WEEKS AGO A LINE WITH TELESALES AND ARE STILL WAITING FOR THE PHONE TWICE TIME COURRERS CLAIM THAT THEY WANTED TO DELIVER PHONE BUT I WAS NOT AT HOME AND HAD NO MISS CALLS THAN I WAS TOLD THE DELIVERY ARE GOING TO HAPPEN ON FRIDAY PAST I MUST JUST WAIT TILL THEY CAME NO TIME AT 3 OCLOCK I CALL AGAIN TO FIND OUT WHAT NOW TO BE TOLD NO IT IS ONLY GOING TO HAPPEN ON MONDAY SO I HAVE TO TAKE ANOTHER DAY LEAVE AS THEY CAN NOT DELIVER TO MY WORK PLACE WHAT DOES THESE PEOPLE THINK THEY GOING TO SPOIL YOU WITH A BAG OF GOLD AND EVERYBODY YOU TALK TO AT CELL C PASS THE BUCK <br>

0
Replies (1)
Cell C
Cell C's reply22 Feb 2016, 07:54
Official
Hello benbezuid,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN