Customer Service cannot even help with activating the Sim card that they deactivate.

Cell C took it upon themselves to deactivate my Prepaid number without even a notification due to the fact that I have not been active on the prepaid number due to me having a contract phone. The reason for still having this number is due to the number being linked to my banking apps and my old friends having this number.

When phoning the Supposed "Customer Service" Department i was told that they cannot activate the sim card and that I have to go in to a Cell C shop to fix the problem which they caused. This is now creating an inconvenience to myself as now I have to spend time and money to venture to one of the store to sort out their mess. So much for a Customer Service department.

I will be going to the shop but not to sort out the mess that they have created but to rather cancel all my contracts with them and take my business elsewhere.