customer service at its worst

<p>my contract expired in Dec 2015. i didnt renew my contract, i received numerous calls to do an upgrade. </p> <p>i bought a contract with another service provider and chose to port the number from cellc. the porting failed as cellc said i was stillon contract. although my contract expired in Dec 15. </p> <p> </p> <p>i called customer services and spoke 3 unhelpful agents. the first 2 keith and lungile cut the calls. the 3rd rude and unhelpful agent told me to call back during office hours she cant help me. </p> <p>after relating my query 3 times to 3 different agents there was no offer to get the contracts dept to call me, or to escalate my query. </p> <p>i cannot call cellc between 8-5. </p> <p>so effectively cellc is totally useless!i heard about cellc but never had to experience their blatant disregard for proper client service. </p> <p>i need the number ported before i lose the new contract. </p> <p>cellc says they have 24 hours customer service, thats false advertising if they cannot help you. </p>