CUSTOMER SERVICE AND ESCALATIONS SUCKS

I AM STILL WAITING FOR AN ESCALATION SINCE LAST WEEK ON MY ONE CONTRACT WHICH IS EXPIRING AT THE END OF THE MONTH - BASICALLY CELL C IS *****ING MY FREE MINUTES AND DATA AS THEY HAVE SUSPENDED MY ACCOUNT AND I AM WAITING FOR 2 WEEKS NOW FOR THIS TO BE SORTED AND ESCALATED. ITS A GOOD THING THIS IS NOT A MEDICAL EMERGENCY AS I WOULD BE DEAD FOR SURE