Customer Service and Credit Department

Good day,

Please refer to account reference number ***.

It’s been almost 3 weeks now trying to sort out my account wich was in arrears. I’ve been contacted by MBD Credit solutions multiple times, with acc no ***.

I’ve been on the phone now for more than two week between CellC and MBD Credit Solutions to sort out the matter, but now success. As per my email on the 7th on June, I’ve paid my account in full and do not owe any money to either CellC or MBD anymore. But, according to the credit solution department I still owe money. Can you please assist with the matter as it is pretty useless service between both sides.

CellC is quickly to get money from you but after that no f*#(+ng service at all.

I kindly ask to sort this out as this is affecting my credit score badly.