NV
Nowell V
1 reviews | Active since Aug 2019
08 Jun 2021, 11:43
Customer service agent refused to assist
I called in to terminate my contract and the call center agent refused to assist, saying the security questions answers were incorrect, yet i have provided all information to this agent. This is ridiculous service
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Cell C's replyOfficial
08 Jun 2021, 12:19Hi Nowell
We sincerely apologise for the standard of service rendered to you. We will investigate this and ensure it never happens again.
Your query has been referred to our Support Team for assistance. We will contact you.
^MM
We sincerely apologise for the standard of service rendered to you. We will investigate this and ensure it never happens again.
Your query has been referred to our Support Team for assistance. We will contact you.
^MM
Cell C's reply08 Jun 2021, 12:19
Official
Hi Nowell
We sincerely apologise for the standard of service rendered to you. We will investigate this and ensure it never happens again.
Your query has been referred to our Support Team for assistance. We will contact you.
^MM
We sincerely apologise for the standard of service rendered to you. We will investigate this and ensure it never happens again.
Your query has been referred to our Support Team for assistance. We will contact you.
^MM