DF
Dittmar F

1 reviews | Active since Aug 2016

25 Aug 2016, 10:03

"Customer Service"?

<p> </p> <p>Hi.</p> <p> </p> <p><br />I logged a complaint on 16/08/2016 regarding my account. 9 days later, 4 follow-ups from my side, I still dont have any feedback. I logged the call in time to get it sorted out before my debit order goes off. It will now go off in 2 days and the problem is still not resolved.</p> <p> </p> <p><br />Could someone please get in contact with me so that the correct amount gets debited from my account.</p> <p> </p> <p><br />Yours Truly</p> <p>Very disappointed customer!</p>

0
Replies (2)
Cell C
Cell C's reply25 Aug 2016, 10:06
Official

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

DF
Dittmar F's update29 Aug 2016, 11:13
Reviewer Update

Thanks you Palesa!

You really made effort solving the problem at hand! I really appreciate your willingness, follow-ups and suggestions.

Keep it up!