**** customer service

<p>have just called cell C customer care as I bought R30 airtime on the 15 June 2016 and from that day till today I haven't been able to use my services as there is no network,so call them and this lady called Nhlanhla answered,I tell her my story and she was so rude told me to buy a new sim....okay fine I get that so I ask will I get my airtime n my data back if I do a sim swap...shes like No you wont coz it a new sim your airtime is gone..what about my money,does cell c know we hard for our money to let it go down the drain just like that.They have no empathy towards us customers,it was my first time calling customer care and the service I received was horrible I must say,I have a contract ****le with them now I'm so disappointed to point that I don't think I will renew my contract. I'm very disappointed as I work for a communication company too and I know for a fact that the service I received was just a disgrace</p> <p> </p>