Customer Service

I am very disappointed as after all the efforts from Mrs Minnaar last Friday 15 April who kindly tried to set up router and sim card for prepaid internet, at my arrival at home I try and unfortunately it did not work. I had to drive 3 hours back home and all the trouble to get to the shop for what.<br> Something needs to be done in the settings of card or router, as in my area Vanwyksdorp 6690, which has according to cell c network coverage page should be 3G and until today nothing works.<br> Am very upset as the 2 ladies who answered my phone calls this afternoon at around 1630 sent me to the wrong divisions and needless to say the second lady did not even speak clearly, she seemed to me was in a hurry to get rid of my call.<br> What is going on Cell C? A good customer service is vital when you try to break a highly contested telecommunications market. In good faith my son and myself have spent in your offers more than R3500 and until today I have nothing. Could somebody patient and efficient help please my home number is *** and my cell ***. <br> <br>