Customer Service

I went to Sandton City Cell C to enquire about y upgrade. They told me 16/01/2016. <br> Perfect - on 17/01/2016 - went to the Cell C store in @reds Mall, Rooihuiskraal - and got told no problem but they do not have stock of the Rosegold IPhone^s.<br> no problem - I ordered one.<br> Now you get stock everyday and I was promised to be kept updated regarding the ETA of the Iphone6S.<br> SOOOOOO - I called the shop several times over the last two weeks - and to my frustration never got any feedback from their side.<br> SOO I called all the shops in Gauteng North - and everybody is out of stock. <br> No problem - life happens.<br> Yesterday I called the store at @Reds and they said Iphone6s space grey available. <br> Fantastic, happy days.<br> I went there this am - and started the process.. now first the guy at the counter goes on to SOH and says. oops sorry we made a mistake - we do not have an IPhone.<br> so now irritation is growing. His manager corrects him - and says they do have. - great back on track... start the process again.<br> Askes for ID - mine was ****** so I offer my drivers licence.. he spins me some long story about company policy blah blah and says my name is not on the DL - I point out it is in fa