Customer service

Last week (23/11/2015) I app**** for a new contract with Cell C, the approval of the application was done fairly quickly. I was told that the handset would be delivered either the end of last week or the beginning of this week. All is good and well BUT after asking numerous times as to when the handset would be delivered - NO EFFING FEEDBACK. I have even tried contacting the call centre - NO ANSWER!!! This is horrible customer service especially considering that I am a First time Cell C client. I am seriously considering taking my contract somewhere else if this is not resolved ASAP!!!