Customer no care department

<p>I sent an email to cellc on 7April requesting to cancel a duplicated order for the 3rd time. It was finally responded to on 3June 2016 and they want to assist me with my request to cancel a contract becauseI did not get the device! In the meantime the had allready cancelled the contract 2 weeks ago!!! Now I am just unable to get to speak to the consultant who phoned me at 3:30 instead of at 4 on Friday when I would be at home When I triedto phone her at 4 she was out at lunch. Despite leaving urgent message to call me no luck. Phoned back at 5 no team leader or manager available. Despite being told Icould speak to one on Sa****ay they dont work on Sa****ays. Tried the whole morning to speak to consultant still no luc****!!!!!</p> <p> </p>