CUSTOMER ITC RECORD

I had two CELL C accounts of which one was handed over to legal dep. The account is PAID UP, CANCELLED AND SUPPOSED TO BE CLEARED from my name. The second account was cancelled, LAST PAYMENT WAS RECEIVED but still shows ACTIVE on my credit score. As for the other account CELL C GOES AND ADD A DEFAULT STATUS to my ITC!!!!! How the HELL when I stuck to my promise and paid the account finish and still received a PAID UP ZERO!!!!BALANCE STATEMENT from the legal dep. BUT still CELL C feels they must go and ADD **** to my ITC and till this hour there isn't one TRAINED and COMPETENT consultant who eligible to assist me. I contacted CELL C on numerous occasions with no SATISFACTION nor ASSISTANCE, and every time I send emails to the customer service dep. I every time just receive a NEW TICKET number! Now I've sent through follow up emails and calls but still the same DISGUSTING service that I am used to when it comes to CELL C. This is such a big deal for me because 1st of all my ITC record is of utmost important to me and I never allow **** like defaults and poor payment judgment tracking get added to my name. Now as for CELL C I seriously don't know when this company is going to up there game, and I bet after this review I will be assisted because this is just how they roll! THE CUSTOMER MUST FIRST ***** AND MOAN AND BE RUDE BEFORE BEING ASSISTED.