Customer for less than a month!

Cell C, <br> <br> Your customer service has been a disaster from store level (Fourways Mall) to customer service. I am so regretting signing a contract with you.<br> <br> Please explain the following: <br> <br> 1. You take all legal documents including bank statements. How come these are not captured correctly or verified? <br> 2. Why when calling a call centre and requesting to speak to a manager do I have to lose my temper before someone will transfer me? <br> 3. Why when speaking to a supposed team leader (Kevin Motlare in Contracts) do he insist on arguing with me? Surely this is not correct! If it is Cell C practice then your customer service is doomed!<br> 4. Why when I ask to speak to someone else other than Kevin, he tells me to hang up and call again. *** <br> 5. Why can't I have copies of the recorded calls? This is my frustration that I have with Cell C and yet you can record a call but when you are wrong you won't let the customer have a copy of the call? This is ludicrous and *********.I WANT COPIES OF THESE CALLS. <br> 6. To resort a client to a raving lunatic - you must know how much I HATE cell c at the moment. Especially Kevin Motlare.<br> <br> You have angered me beyond all belief. <br> <br> BELIEVE - Hell No!