Customer care worst agents ever

<p>Experience is non professional, absence from work station and incorrect and Incomplete information.Don't know what to believe anymore. My calls on the 30th July And last one 16th August. First call advisor was in hot giggles and could barely finish her greeting and het how can I assist lines, wasn't focused on my call due to big busy with whoever on the side. The IVR fault logging is **** received a refreeze number and no feedback logged the fault on the 30th July no response. First call was told incomplete and options that didn't work. Second call was referred to call in on Monday and speak to the porting department between Monday and Friday 8 to 5. Yesterday's call this advisor did not have her headsets on, said her greeting miles fTom her desk as she was probably chatting with her buddies there, informed her buddy that she has a call grabbed her headsets and said good morning how can I assist u then I was given different information tham the previous two idiots I spoke to. All am looking for is to buy data on USSSD. Whoever is reading this get your quality departments to listen to those calls, send back to management and follow necessary procedures. You got the wrong people on your phone lines. Definitely porting back to Vodacom after 2 months</p>