Customer care, WHAT customer, WHAT care?

<p>I app**** on the website (three days ago), to port over onto Cell C's network. Added all my details. I received an email from an agent saying they cannot get hold of me on my cellphone, STRANGE that i had zero missed calls, and zero voicemails. I rep**** to this agent that i am available anytime, and gave my office number as a backup too. <br /><br />Yesterday and today, i app**** AGAIN and now received a phonecall from an agent that rather rudely just tells me she can only do 12 and 24 months contracts. <br /><br />How is that customer care, if you are unwilling to help people move onto your network because of the length of the contract. <br /><br />DO I REALLY WANT TO GO TO CELL C ANYMORE, i think not?!?!?!?!</p>