Customer Care My ****
<p>Having airtime loaded and trying to buy daily data bundle I am told I have reached my threshold for the day??? How is this possible. Three different agents later and now being charged out of bundle rates.</p> <p> </p> <p>Go Cell C.... how to lose another customer....</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for your response. I was sadly stuck with that the whole of Sunday resulting in me having to load airtime twice as was charged out of bundle rates the entire day. Thankfully yesterday and today it has been working normally
Thank you for your response. I was sadly stuck with that the whole of Sunday resulting in me having to load airtime twice as was charged out of bundle rates the entire day. Thankfully yesterday and today it has been working normally
And CellC do it to.me again as with last time and on a Sunday again.... threshold reached??? How is this possible on prepaid so again out of bundle rates I get charged!!! Pathetic to say the least especially at the rates charged out of bundle!!! One irate customer I am!!!
And CellC do it to.me again as with last time and on a Sunday again.... threshold reached??? How is this possible on prepaid so again out of bundle rates I get charged!!! Pathetic to say the least especially at the rates charged out of bundle!!! One irate customer I am!!!