1 reviews | Active since Mar 2017

11 Mar 2017, 16:26

Customer Care Feedback

<p>Still having a problem with people trying to phone me and it says my number does not exsists. Phoned CellC on wednesday and they said it will take 24hours to sort out. Friday i called Customer Care again and they said I will get a call on Saturday. Well today is Saturday and my problem still has not been sorted out. I think this is not the feedback any clieny wants. So over poor service.</p>

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Replies (3)
Cell C
Cell C's reply13 Mar 2017, 08:03
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. This is not the norm or standard service we want for our customers.

One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply13 Mar 2017, 11:49
Official

Palesa is unable to get hold of you, please respond to the email she has sent with the required details for assistance.

Regards

Cell C | MH

Best regards,

Cell C
Cell C's reply15 Mar 2017, 11:46
Official

Palesa has not received any response regarding the previous email she sent to you. Please respond and she will assist.

Regards

Cell C | PN

Best regards,