Customer Care dont bother to respond to complaints

You cannot call it \customer care"if you don't care about your customer. The complete lack of response to calls and written complaints solidify the fact that you do not care about your customer. The nonsensical automated response states that I should follow up on my complaint via email/on 084140. Why should I when Cell C will never respond with a resolution/explanation? -Three complaints and no form of response (besides the automated email in response to complaints via website) to explain/resolve my issues with international roaming. Over a month has passed and still no feedback. -The details of my initial written complaint are listed below- \""Despite calling well in advance of my travels to check on the roaming facility and obtaining confirmation from your consultant"