Curtomer C turnaround time 3 Months

Good day. This is an issue that's been going on for 3 months. I just had enough. 2 days ago(30 October) I spoke to sydwell the manager at call centre regarding a couple of issues over the last 3 months. We have 6 Cellphone contracts with Cell C. When we took out our more contracts and Me referring my family to Cell C (worst mistake of my life) we 've been having Network issues. Then a technician phone me to say "change ur network to Come and cellphone on 3g which I did. Our problem is that we work for ourselves from home. We have deal with Nashua to put in the VOIP calling system. 2 out of the 6 contracts is databundles. We could not use our Cell c data simcard because if we Phoned a client in Pretoria the phone just dropps after 30 Seconds, phone again phone again phone again. Besides this I we experience on average about 20 dropped canals say meaning talking for 20 seconds phone call dropps . Cell C charges me a minute. When we took out the cellphone contract inside the cell- Sore in Middelburg I specifically asked how is the coverage in In Aerorand and in Middelburg " she replies excellent I've got 4G" which was impressive at that stage. Got phone back home and everything seems okay. Then the **** started. Dropped calls. No network coverage can't do VOIp voice calling . Costing us excessive amounts to get a VODACOM 2 prepaid SIM and loading data for our WiFi routers. When we placed in the Vodacom sim. It was "Unbelievably good and clear" I've spoken to the call centre so many times and literally no one gives a dam ass about You. They are friendly and now can come with a solution. To surprise finally Sydwell offered immediately a 50% discount on my ********** 310& my mother's phone ********** 328 also 50%.he was very helpful and said by latest Tuesday morning he will come back me because I said I want morethan 50% discount as in the first place I had to deal with all these issues daily and this network and dropped calls caused my business to fall with 30% less.profit. From Faulse advertising to dropp calls to weak pathetic network in my area , we have 4 cellphone contracts and 2 databundles with Cell C. Since taking my phone contract and databundles I have spend more than R8000 to buy prepaid Vodacom data bundles and for our VoIp telephone system. I stay in Middelburg and a lady from the call centre did call me once to tell me I live on the edge of the Network coverage. Really? When I took out the contract I asked the lady who helped me how is the coverage. She told.me Excellent and she even have 4G. After I spoke to sydwell he told me there is no 4g coverage in my area. Why lie to a customer and making them hate Cell C for all the contracts taken through Cell C we are stuffed call if ****ed call it In your Face False advertising and false advise drom your very own Cell C store in Middelburg. Sydwell till now have not come back to me. I am fed up with this extremely terrible experience you have put menytrough. The fact that he could not phone me back shows me I mean nothing to Cell C. After I said to Sydwell that I am willing from now on going forward I will have to ride the wave unroll my 24 month contract is over. I said to him that but the last three months was a nightmare. Can't do VOIP calling through my cell c Bundle date. He agreed on discount and he confirmed to come back to me. Thanks you Cell C for your inconsiderate humanity towards me and many other clients. EK IS NOU GATVOL VERBY MET CELL C! HOW LONG MUST I ASK FOR HELP???????PLEASE ****ING TELL ME,!!!!!!!!!!! YOUR COMPANY IS USELESS. BUT WHEN IT COMES TO SELLING A CONTRACT YOU GUYS HAVE SMILES AND ALL GOOD THINGS TO SAY. I honestly don't think Cell C will even read this complaint. Mr Did Santos it's very difficult to get hold of you. "No body knows you Number'