1 reviews | Active since Sept 2024
Curse and regret the day joined CELL C
I curse and regret the day I decided to take a contract with Ćell C, God knows how tired I am and I was finally over the moon that I'm parting ways with these HORRIBLE SERVICE PROVIDERS until a few minutes back when another debit order ran from my account, I have been battling to stop them from debiting my account 4 times before the agreed debit order date which is the 2oth n I have lost that battle, I finally finished paying and submitted my cancelation request on the 20th and I was told that the last debit will run on Feb the 20th n only for the benefits but they have debited MORE THAN THE NORMAL PREMIUM.It has been the longest 2 years of my life, SOMEONE PLEASE HELP ME coz my credit record is messed up all thanks to Ćell C
Thank you for reaching out to us.
We’re truly sorry to hear about your frustration and regret that your experience with Cell C has not been as it should. This is not the service we aim to provide, and we understand how concerning unexpected debits can be. We have escalated the matter for urgent review to ensure that your cancellation request and final billing are correctly processed. A consultant will be in touch to provide clarity and a resolution regarding the debited amount.
We appreciate your patience while we investigate this and will work to resolve it as soon as possible.
Regards,
Cell C | TN
Thank you for reaching out to us.
We’re truly sorry to hear about your frustration and regret that your experience with Cell C has not been as it should. This is not the service we aim to provide, and we understand how concerning unexpected debits can be. We have escalated the matter for urgent review to ensure that your cancellation request and final billing are correctly processed. A consultant will be in touch to provide clarity and a resolution regarding the debited amount.
We appreciate your patience while we investigate this and will work to resolve it as soon as possible.
Regards,
Cell C | TN