CSurance non payment claim and bad customer service

<p>My phone was accidentely damaged, then i took it to cellc for repair and also filled a csurance claim form. The p[hone came back as Beyond Economic Repair (BER). Then i called CSurance to tell them about my claim and the status of the phone. NOW it has been three months been thrown back and fourth by CSurance. I Still pay for the insuarance and also still pay the contract were by i don't have a mobile phone. Am just wasting my money paying the CSurance. I have been with cell c for 1 yearand have never had a problem with them.</p> <p> </p> <p>Thomson Ramathopa</p>