1 reviews | Active since Jul 2017

10 Jul 2017, 13:59

Csurance

<p>Good day I've been claiming for the new device I lost the phone during may I insured the phone till today haven't got my phone and this is getting out of hands I don't know what to do!</p>

0
Replies (6)
Cell C
Cell C's reply10 Jul 2017, 14:17
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication and be assured this will be sorted.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply10 Jul 2017, 16:29
Official

Please be advised that Maropeng could not get hold of you on your contact number. However, he will keep trying.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Jul 2017, 16:29
Official

Please be advised that Maropeng could not get hold of you on your contact number. However, he will keep trying.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply13 Jul 2017, 10:53
Official

Please be advised that Maropeng could not get hold of you on your contact numbers and was unable to send an email advising this as there is no email address on your review information.

Can you please respond to this private reply with your email address or alternative contact number and Maropeng will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply25 Jul 2017, 15:25
Official

Please be advised that Maropeng has escalated this matter to Csurance for further assistance and feedback will be provided.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply25 Jul 2017, 15:25
Official

Please be advised that Maropeng has escalated this matter to Csurance for further assistance and feedback will be provided.

Regards
Cell C | PN

Best regards,