1 reviews | Active since Jul 2015
Crying old lady in the dark with no Cellc reception
Bad reception at the retirement village where I live! Mostly i have to be on one side of my flat to get signal and if there is loadshedding the connection goes to "emergency calls only" mode. My neighbour has vodacom and watches her soapies via an app on her phone while I cry in the dark. My children worry about whether i have died or had an accident if they cant get hold of me. Featherwood retirement estate, 131 Matt street, Pretoriuspark. Ive tried to report this via the Reporting page on the cell c website:
https://www.cellc.co.za/cellc/contact-us_network_feedback
But this form does not work and just keeps repeating the Capcha check over and over. It never ever submits my info.
Pleaae can CellC helpbus! There are a number of us old ducks here at Featherwood that love CellC but hate being without our phone connections.
I hope it will stay like this from now on then I will be absolutely delighted!
I hope it will stay like this from now on then I will be absolutely delighted!
I think it's better if my friends and I just switch to Vodacom. I tried to phone your support line on 084 135 now and failed your "security check" which Involves me telling them when my last recharge was and for how much and then further what active data bundles I have active!?!? How do you expect us to have those facts on hand when I can hardly remember what I had for breakfast. Again no CellC.
And when you dial 3 to speak to support agent your silly system first wastes 2 minutes of my Time by repeating my balances to me. If I wanted a balance check I would have selected that option! I feel like you are putting these things in place to deter us from contacting your agents. I'm really frustrated and very disappointed.
Good bye.
I think it's better if my friends and I just switch to Vodacom. I tried to phone your support line on 084 135 now and failed your "security check" which Involves me telling them when my last recharge was and for how much and then further what active data bundles I have active!?!? How do you expect us to have those facts on hand when I can hardly remember what I had for breakfast. Again no CellC.
And when you dial 3 to speak to support agent your silly system first wastes 2 minutes of my Time by repeating my balances to me. If I wanted a balance check I would have selected that option! I feel like you are putting these things in place to deter us from contacting your agents. I'm really frustrated and very disappointed.
Good bye.