GS
Graydon S
1 reviews | Active since Jun 2015
09 Feb 2025, 02:49
Crossed Lines
I had an emergency on our WhatsApp emergency group were I wanted to call the person who was alone at home with a perpetrator at her gate. When I tried to call the lady a confused and still a sleep man awnsered and I assumed it was the person in trouble ,when I asked what the house number was he totally was confused and didn't understand what I meant. This is not the first time Cell C Networks Crossed Lines and had me connected with someone else.
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Cell C's replyOfficial
09 Feb 2025, 07:56Dear Graydon Shaun Simpson
Thank you for contacting Cell C.
We understand how concerning this situation must have been, and we appreciate you bringing it to our attention. Crossed lines are an extremely rare occurrence, and we'd like to investigate this further. Could you confirm when this happened and whether you've checked with the person you were trying to call to see if they received any incoming call from you at that time?
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand how concerning this situation must have been, and we appreciate you bringing it to our attention. Crossed lines are an extremely rare occurrence, and we'd like to investigate this further. Could you confirm when this happened and whether you've checked with the person you were trying to call to see if they received any incoming call from you at that time?
Regards,
Cell C | TM
Cell C's reply09 Feb 2025, 07:56
Official
Dear Graydon Shaun Simpson
Thank you for contacting Cell C.
We understand how concerning this situation must have been, and we appreciate you bringing it to our attention. Crossed lines are an extremely rare occurrence, and we'd like to investigate this further. Could you confirm when this happened and whether you've checked with the person you were trying to call to see if they received any incoming call from you at that time?
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand how concerning this situation must have been, and we appreciate you bringing it to our attention. Crossed lines are an extremely rare occurrence, and we'd like to investigate this further. Could you confirm when this happened and whether you've checked with the person you were trying to call to see if they received any incoming call from you at that time?
Regards,
Cell C | TM