CM
Carol M

1 reviews | Active since Apr 2013

06 Jul 2022, 08:52

******

on the 29/06 i paid R2000 on my contract because i was behind and also did send proof of payment at *** more than 5 times and still they said that they cant see my payment ,did confirm with the lady the account i used which is Nedbank and ref number because it is not for the first time i paid using that account and now they still say that they cant see that R2000 i paid .yesterday they called again saying that i need to send another proof of payment and what i have done is to take a screen short for my internenet banking payment and sent and now their teling me that they wont allow that they need a prrof of payment coming from the bank .i work at centurion and i dont have time to go to capitec for a bank statement plus this load shedding thing i can get there and find it closed due to load shedding and on top of that my lunch is only 30 minutes .if cellc feels that they can just eat my money and still tell me that they didn't receive anything i think this will be my last business im doing with them . im done with them and will also tell my colleagues and family who have contracts with cellc to not renew anything with them because their ******

0
Replies (3)
CM
Carol M's update06 Jul 2022, 12:11
Reviewer Update
and now they thought that blocking my phone will solve their problems -i just hate this cellc contract nonsense
CM
Carol M's update06 Jul 2022, 12:53
Reviewer Update
yes and now due to the fact that it is block i cant able to even access internet banking
Cell C
Cell C's reply06 Jul 2022, 13:13
Official
We have received your statement we will be in touch to assist.  

Regards 
^TM