1 reviews | Active since Feb 2015
<p>I have two contracts with Cell C and one of these contracts is expiring next month, I tried to have it cancelled and the only way to get this done is via their contract cancellation call centre, this has to be one of the badly run call centres I've ever encountered, the people their were absolutely useless. I recieved no help at all, all they did was make up excuses about how they cannot help me at the moment and kept on passing me through other departments.</p> <p> </p> <p>I am still trying to get it cancelled after spending over an hour on the phone with these people. I think the reason why Cell C does not allow its clients to cancel contracts inside their stores is that it wants them to deal with there *********** staff and fustrate them into keeping their contracts.</p> <p> </p> <p>I will be logging a complaint about this and I will make it my mission to tell every one about how how horrible Cell C is, from their awful network to their rediculous price hikes with absolutely no improvement to service. </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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