PJ
Paul J
1 reviews | Active since Dec 2020
20 Nov 2024, 15:28
Credit Vetting useless department
I've been trying for over a week to get Cell c to change my account details... I've emailed all they have asked for, I've phoned to get it escalated, phoned again to find out it wasn't escalated....
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
20 Nov 2024, 15:35Dear Paul Jarman,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in updating your account details. This is not the level of service we strive to provide, and we deeply regret the challenges you've experienced.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in updating your account details. This is not the level of service we strive to provide, and we deeply regret the challenges you've experienced.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
Cell C's reply20 Nov 2024, 15:35
Official
Dear Paul Jarman,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in updating your account details. This is not the level of service we strive to provide, and we deeply regret the challenges you've experienced.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in updating your account details. This is not the level of service we strive to provide, and we deeply regret the challenges you've experienced.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
PJ
Paul J's updateReviewer Update
22 Nov 2024, 11:59a whole week and still nothing has been sorted, what a complete and utter useless company
PJ
Paul J's update22 Nov 2024, 11:59
Reviewer Update
a whole week and still nothing has been sorted, what a complete and utter useless company
PJ
Paul J's updateReviewer Update
22 Nov 2024, 12:38i gave them the alternative number of *** per above
PJ
Paul J's update22 Nov 2024, 12:38
Reviewer Update
i gave them the alternative number of *** per above