1 reviews | Active since May 2012
Credit vetting incompetence
Good day,<br> <br> I visited the Cell C store in Tygervalleyto apply for Phone 6 -Epic 150 Package.<br> <br> After waiting several hours, I was told my application was declined, When I asked why, I could not believe what I was told. I requested Natano Dirks, the manager to give me a letter stating reason.<br> <br> I have a letter stating that my application was declined because my payslip did not have UIF and overtime,<br> <br> It is clearly stated on my payslip that I am an independent contractor and as such UIF is not mandatory and overtime is seen as normal hours.<br> <br> I am questioning the competency of the credit adviser and to imagine the amount of revenue this same person could have cost Cell C.<br> <br> I currently have a contract with MTN paying R749 monthly, Wesbank R9675,00 for a vehicle costing over R675,000.00<br> <br> It is very ridiculous that cell-C declines my application for a phone of R12,000! <br> <br> <br> My payslip reflects an income of R70,800. I request that my application is re-looked and upon approval:<br> <br> 1. I want a detailed explanation as to why my application was declined<br> 2. That the phone be delivered to my office in Tygervalley which is just few meters from the Cell C store!<br> <br> <br> Thanks<br> Very upset client
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
