HK
Hendrick K
1 reviews | Active since Dec 2013
22 Jun 2023, 18:28
Credit Score Too Low to Get a Device on Contract!
I am currently unable to upgrade because my credit score is too low to get a device on contract. This is suprising for me when my credit score which I check every month is in a good state and I am able to get credit with other creditors. I am told I can only upgrade with the benefits (Minutes, sms, data). Right now I need a phone more than the benefits. I should consider looking at other service providers instead and cancel the existing month to month contract and the other 2 data contracts I have with cell C.
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Replies (2)
Cell C's replyOfficial
22 Jun 2023, 18:58Good day Hendrick
Thank you for contacting us.
We really appreciate your loyalty. The matter will be referred to our Upgrade Team for assistance. Do expect our call within 24 hours.
^NT
Thank you for contacting us.
We really appreciate your loyalty. The matter will be referred to our Upgrade Team for assistance. Do expect our call within 24 hours.
^NT
Cell C's reply22 Jun 2023, 18:58
Official
Good day Hendrick
Thank you for contacting us.
We really appreciate your loyalty. The matter will be referred to our Upgrade Team for assistance. Do expect our call within 24 hours.
^NT
Thank you for contacting us.
We really appreciate your loyalty. The matter will be referred to our Upgrade Team for assistance. Do expect our call within 24 hours.
^NT
HK
Hendrick K's updateReviewer Update
30 Jun 2023, 17:03Ended up cancelling the contract since I am still waiting for the call I was supposed to get within 24 hours. Sad end to the 15 years of being a loyal customer.
HK
Hendrick K's update30 Jun 2023, 17:03
Reviewer Update
Ended up cancelling the contract since I am still waiting for the call I was supposed to get within 24 hours. Sad end to the 15 years of being a loyal customer.