BK
BANELE K

1 reviews | Active since Dec 2019

11 May 2022, 20:37

Credit score nightware

I closed off my account with cell C in January. Paid off the account in Jan year. I contacted Cell C on this matter on the 29th March, I was told that this issue will be fixed as I explained to them that this is severely affecting my credit score. We are on the 11th May they corrected only the month of Feb, but account is still active and shows that I owe R396. Can I sue cell C for affecting my credit score and are not even able to fix the issue, what a nightmare :(

0
Replies (3)
Cell C
Cell C's reply11 May 2022, 20:52
Official
Good day Banele

Apologies for the inconvenience experienced.

Please email us your query and the screenshot of your ITC status to ***.

We will look into the matter and revert back.

^SM

Best regards,

BK
BANELE K's update11 May 2022, 21:55
Reviewer Update
Email sent
Cell C
Cell C's reply12 May 2022, 09:13
Official
Thank you, we have received your email, the team will be in touch to assist.

^NH

Best regards,