JS
Jabulani S
1 reviews | Active since Jan 2025
27 Jan 2025, 08:59
Credit Report Compromised
Cellc you are messing with my credit profile, I made a payment and i did email you the proof of payment, I got the acknowledgement email that my payment has been allocated.
Every time I call requesting a paid up letter, I am told that I will receive it after 24 hours...I am yet to receive the letter
Please think twice before you take out a contract with Cellc as your credit report will be compromised due to *********** internal controls
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Cell C's replyOfficial
27 Jan 2025, 09:15Dear Jabulani Siqaza
Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the frustration you’ve experienced regarding your payment and the delay in receiving the paid-up letter. We understand how important it is for your credit profile to remain accurate and we regret any inconvenience this has caused.
The matter has been raised for further assistance. Our Support Team will be in touch to assist you and ensure that you are assisted with the request for the paid-up letter.
Regards
Cell C | MP
Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the frustration you’ve experienced regarding your payment and the delay in receiving the paid-up letter. We understand how important it is for your credit profile to remain accurate and we regret any inconvenience this has caused.
The matter has been raised for further assistance. Our Support Team will be in touch to assist you and ensure that you are assisted with the request for the paid-up letter.
Regards
Cell C | MP
Best regards,
Cell C's reply27 Jan 2025, 09:15
Official
Dear Jabulani Siqaza
Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the frustration you’ve experienced regarding your payment and the delay in receiving the paid-up letter. We understand how important it is for your credit profile to remain accurate and we regret any inconvenience this has caused.
The matter has been raised for further assistance. Our Support Team will be in touch to assist you and ensure that you are assisted with the request for the paid-up letter.
Regards
Cell C | MP
Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the frustration you’ve experienced regarding your payment and the delay in receiving the paid-up letter. We understand how important it is for your credit profile to remain accurate and we regret any inconvenience this has caused.
The matter has been raised for further assistance. Our Support Team will be in touch to assist you and ensure that you are assisted with the request for the paid-up letter.
Regards
Cell C | MP
Best regards,