Credit records not updated
Last paid my account last year Sept , till this day my credit profiile is yet to be updated , i have called and email with no luck , please Cell C update my profile ASAP This is tiring
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Replies (6)0
Replies (6)
Cell C's replyOfficial
27 May 2020, 21:07Good Day Thami
Thank you for making contact with Cell C regarding your paid up letter.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will call you to offer assistance.
^NS
Thank you for making contact with Cell C regarding your paid up letter.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will call you to offer assistance.
^NS
Cell C's reply27 May 2020, 21:07
Official
Good Day Thami
Thank you for making contact with Cell C regarding your paid up letter.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will call you to offer assistance.
^NS
Thank you for making contact with Cell C regarding your paid up letter.
On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will call you to offer assistance.
^NS
's updateReviewer Update
27 May 2020, 21:14I have heard that before , always escalating . 6 months later still waiting for my ITC to be updated
's update27 May 2020, 21:14
Reviewer Update
I have heard that before , always escalating . 6 months later still waiting for my ITC to be updated
's updateReviewer Update
18 Jun 2020, 09:16Good Day
i was assured that my profile will be updated accordingly on my next report , again accounts are still reflecting on my profile , for how long must i suffer for accounts that are fully paid and closed , this is really tiring Cell C and bad service image.png 14.21 KB
i was assured that my profile will be updated accordingly on my next report , again accounts are still reflecting on my profile , for how long must i suffer for accounts that are fully paid and closed , this is really tiring Cell C and bad service image.png 14.21 KB
's update18 Jun 2020, 09:16
Reviewer Update
Good Day
i was assured that my profile will be updated accordingly on my next report , again accounts are still reflecting on my profile , for how long must i suffer for accounts that are fully paid and closed , this is really tiring Cell C and bad service image.png 14.21 KB
i was assured that my profile will be updated accordingly on my next report , again accounts are still reflecting on my profile , for how long must i suffer for accounts that are fully paid and closed , this is really tiring Cell C and bad service image.png 14.21 KB
's updateReviewer Update
19 Jun 2020, 09:06For how long must i wait again for response
's update19 Jun 2020, 09:06
Reviewer Update
For how long must i wait again for response
's updateReviewer Update
05 Jul 2020, 19:51Still no update or contact , Cell C is really trash
's update05 Jul 2020, 19:51
Reviewer Update
Still no update or contact , Cell C is really trash
's updateReviewer Update
13 Jul 2020, 20:35Im really on my knees begging for my profile to be updated pls , for how long must i suffer for account that has been closed up
's update13 Jul 2020, 20:35
Reviewer Update
Im really on my knees begging for my profile to be updated pls , for how long must i suffer for account that has been closed up