Credit profile
Good day, My contract ended in December 2021 then on the 9th of June I had to pay R598 because they said I didn't call & cancel the contract with Cellc which I understand but till today the amount is still reflecting on my credit profile as an amount due, I have log the call with customer care to ask them to close this account but till today is still appearing on my credit records. PLEASE CLOSE THIS ACCOUNT ON MY PROFILE ASAP.
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Replies (1)Cell C's replyOfficial
23 Feb 2023, 10:42Dear Margaret M
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Cell C's reply23 Feb 2023, 10:42
Official
Dear Margaret M
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
