credit on account but disconnect services

I have a R1200 credit on my account, but every 4 days you suspend my service. Refund me and I will handle my contract payment. <br> I pay for a service and every week you suspend my service with absolute no good reason. I demand a refund and will then pay my bill directly myself.<br> <br> Derek helped me and confirmed the payment will reflect on my statement but once more I am the one inconvenienced. Send me the proof of the credit and refund me asap.<br> This is really pathetic and unacceptable.