Credit card details change every two years

<p>I have a debit order for data that goes off smoothly every month with Cell C.</p> <p>Yesterday I informed Cell C of my new credit card number after being told that my bank, FNB had not honoured the payment after the credit card number had changed.</p> <p>However Cell C has threatened me twice with cutting me off.</p> <p>I rang again today.</p> <p> </p> <p>Finally the lady concerned phoned me again.</p> <p>She said that she wanted the numbers on the back of the card.</p> <p>Now I am even more worrried because, apparently she did not do her job yesterday.</p> <p>I contacted the relevant lady but I do not know if she has actioned payment.</p> <p>This is not my fault.</p> <p>There should be a way for FNB to honour payments when they come from the old credit card number.</p> <p> </p> <p>The first we know that there is a problem is when this happens.</p> <p>This takes up precious time and causes needless stress - and stress shortens life.</p> <p> </p> <p>I am a medical doctor, poet and author who has been awarded both the Olive Schreiner and Nadine Gordimer prizes. </p> <p> </p>