AK
Andre K
1 reviews | Active since Jul 2011
14 Jul 2015, 10:00
Credit Bureaus Update
I cancelled 2 contracts almost 2 months ago, effective 6 June and the credit bureau's still shows the accounts as open. I also phoned and was promised that the accounts will be updated but it's not yet updated and shows an OPEN status. This has a negative effect on my credit score as it counts as an open accounts, and it is not. Please just update it, it's very simple.
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Cell C's replyOfficial
14 Jul 2015, 10:07Hello Andre Kotze,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Jul 2015, 10:07
Official
Hello Andre Kotze,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,