******** Credit Bureau Listing Over R3.13 & Appalling Service!

I fully settled and closed my contract in December 2025. After closure, Cell C’s system automatically generated a R3.13 "emergency airtime" charge. They never communicated this and completely failed to issue the mandatory 20-day NCA notice. Instead, they ********ly listed me as in arrears with the credit bureaus, heavily penalizing my credit score.

Despite this being their system error, I paid the R3.13 just to get it resolved. Now, store staff turn me away, emails bounce, and customer care actively drops my calls. I demand my Paid-Up letter and for my credit profile to be cleared immediately.