lM
lesego M

1 reviews | Active since Jan 2016

02 Aug 2021, 14:17

credit bereau update

It has been three years since I had any contract with cellc, however credit profile is still showing both contracts as active, please update the credit bereau as this is messing with my profile.

0
Replies (3)
Cell C
Cell C's reply02 Aug 2021, 17:27
Official
Hi  Lesego Mashaba  

Thank you for contacting Cell C. 

We have submitted your request. Our team will be in touch. 

Regards
^MP
lM
lesego M's update04 Aug 2021, 16:56
Reviewer Update
2 days later still waiting for the team to contact me. You guys are hopeless
lM
lesego M's update24 May 2022, 18:19
Reviewer Update
Dear cell c team, it is over nine months that I have brought the above matter to you, and to date my credit profile has still not updated. After all these years of being a loyal customer, this is what I get? A middle finger? This is by far the worst customer service ever, I will be porting to a service provider that understands TCF immediately. Thank you.