RN
Rajantheran N
1 reviews | Active since Jun 2015
05 Dec 2024, 11:55
Crazy Cell C
Failing to rectify account from December 2022. August Statement shows credit of R 1890. Payments set up through payfast thereafter. Subscription now suspended saying account in arrears. Asked for statements from August to present and have not received them. Asked to escalate no response.
A
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Replies (1)
Cell C's replyOfficial
05 Dec 2024, 12:37Dear Rajantheran,
Thank you for reaching out to us.
We deeply regret the challenges and inconvenience you have faced while trying to rectify your account. This is not the level of service we strive to provide, and we understand how upsetting this has been for you.
Our support team will contact you and assist within 24- 48 working hours.
We are committed to improving your experience and we appreciate your patience while we work to resolve the issue.
Regards,
Cell C |PN
Thank you for reaching out to us.
We deeply regret the challenges and inconvenience you have faced while trying to rectify your account. This is not the level of service we strive to provide, and we understand how upsetting this has been for you.
Our support team will contact you and assist within 24- 48 working hours.
We are committed to improving your experience and we appreciate your patience while we work to resolve the issue.
Regards,
Cell C |PN
Best regards,
Cell C's reply05 Dec 2024, 12:37
Official
Dear Rajantheran,
Thank you for reaching out to us.
We deeply regret the challenges and inconvenience you have faced while trying to rectify your account. This is not the level of service we strive to provide, and we understand how upsetting this has been for you.
Our support team will contact you and assist within 24- 48 working hours.
We are committed to improving your experience and we appreciate your patience while we work to resolve the issue.
Regards,
Cell C |PN
Thank you for reaching out to us.
We deeply regret the challenges and inconvenience you have faced while trying to rectify your account. This is not the level of service we strive to provide, and we understand how upsetting this has been for you.
Our support team will contact you and assist within 24- 48 working hours.
We are committed to improving your experience and we appreciate your patience while we work to resolve the issue.
Regards,
Cell C |PN
Best regards,