****py services

In February I upgraded my contracts. I told the agent my one contract phone I loss and was still paying for it. What he suppose to do was a sim swop which he didn't do. I called in so many times went into different CELL C stores and no one could help. I've been paying for benefits i haven't received for 3 months now. They know about the same complaint i lodge everyday they wont even contact me and fix it as i tell them i do not have the time to come into a store as i am very busy every month i call in they just a ****py company that is skelem. I just had it with them. I want my things sorted.