RS
Rashad S
1 reviews | Active since Nov 2018
04 Nov 2018, 16:05
**** service from cell c
Cell c is very unfair to its clients, a person keeps on buying sim cards to do a simple swap for your own number. They don't even let you know that your sim card has been expired. It has taking almost 3 months to do this sim swap, and every day since then I keep on failing the security questions give. And now I have to go again to a cell c store with my ID document and proof of residence.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
05 Nov 2018, 07:26 We are in receipt of your complaint and apologize for the inconvenience caused. A security check is mandatory and if the customers' answers do not match the information on the system then the consultant is unable to assist.
One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Nov 2018, 07:26
Official
We are in receipt of your complaint and apologize for the inconvenience caused. A security check is mandatory and if the customers' answers do not match the information on the system then the consultant is unable to assist.
One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Nov 2018, 13:20 Danielle has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply05 Nov 2018, 13:20
Official
Danielle has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,