1 reviews | Active since Oct 2017
**** service all the time!!!!!!!!!!!!!!!!!!!!!!!
I have lodged complaints with cell c since the 1st of October regarding my LTE package. According to Cell C technical, customer care and head office the only way to fix my latency issues is to get an unrestricted APN which in turn will open up my connection to possible hacking which is not fair to me as the consumer. A customer care social media consultant(Theodora) contacted me and instead of trying to help me by actually listening to my problems, she kept interrupting me to a point where i lost my cool and i started cursing. To all Cell C customers i recommend finish your contracts or pay them up and get away from the worst telecommunications company ever in the galaxy!!!!!!!!!!!!! to top it all i also have issues with my cellular line where i have to manually reset my network almost every 5 min if i want to receive any messages whatsoever.
You gave her the account holders contact number, which she contacted with no success, then she advised that she will keep trying throughout the day until she gets hold of the account holder and be able to assist.
Your review has not been closed, she is handling it and a solution will be provided.
Regards
Cell C | PN
You gave her the account holders contact number, which she contacted with no success, then she advised that she will keep trying throughout the day until she gets hold of the account holder and be able to assist.
Your review has not been closed, she is handling it and a solution will be provided.
Regards
Cell C | PN
