KS
Kendibone S

1 reviews | Active since Dec 2012

13 Apr 2016, 14:46

**** NETWORK

So my iphone is giving me problems and I decided to prepare for worst case scenario, should it stop working altogether and buy a back up sim card and use my old phone until I can fix my iphone. I bought a Cell C sim card and RICA'd and I \HAD TO\" buy R5 airtime, it's basically mandatory - which is totally strange. Anyway I got back to work and switched the phone on only to find 'Limited Service\". i returned to CNA, where I had bought the Sim card and the person confirmed that I had already RICA'd. I can't even call or load the airtime I bought or call the call cntre coz THERE IS NO NETWORK!!! I don't even know what my number is coz your packaging does not show the number you bought. Poor poor poor product and service!"

0
Replies (1)
Cell C
Cell C's reply13 Apr 2016, 14:52
Official
Hello _unhappy,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,