Couldn't care less attitude.

I tried to get a router from Cell C Richards Bay. I inquired as to how it works and whether it will be able to work with my desk top PC on Friday 13 November. The staff didn't know but said it should work. I asked a local computer shop and they informed me it would need a ****le to be able to pick up the wireless. I then returned to Cell C and inquired as to what paperwork I needed on Saturday the 14 November. When they informed me of what I needed I asked what time they closed and was informed at 5pm - I responded that I would be back before then. I then went and collected the required paperwork and returned to be told they had no stock of this router. Could they not have told me that on the Friday or even Saturday morning? I then phoned Cell C and was informed that there is no stock anywhere for this router and that they are having hassles with their supplier. Yet they are still advertising it. There was no attempt to rectify the situation or even let me know what time period it would take to get this router. I need internet and I need it quickly - should I rather go to Vodacom?